After-sales service

• Received wrong/defective item

Come to a good shipment, after repeated inspection, confirm the quality before shipment

If there are still errors/defects

Please contact us LINE, FaceBook within three days

⚠️Web products may have different resolutions and color differences due to different computer screens.

⚠️ There is a slight error in the factory shipment size, please refer to the actual product, which cannot be regarded as a defect.

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• In the event that a return cannot be processed

✔️As long as the product is opened, it cannot be returned or exchanged ✔️Personal hygiene products (EX: chopsticks, underwear, towels, slippers, clothing, lipstick, etc...)
✔️Personal preference, computer color difference error value range ✔️More than seven days appreciation period ✔️Invoice lost  

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• Exchange method

After receiving the product, if you want to change the style, size, etc. due to personal preferences (not wrong/defective), please directly return it and then re-order, no exchange service is provided.